Decision Intelligence for Industrial Operations

Virtual Teammates for Your Factory Floor

The decision intelligence layer that sits on top of your existing systems. Turn your factory's data and know-how into virtual teammates that make decisions and take actions—not just display dashboards—across every line and every shift.

See Your First Agent in Action→Explore the Platform

SOC 2 Type II Compliant

Cloud or On-Premise

Deploy in Weeks

System Architecture

Where OpsMate Fits

A decision intelligence layer that sits elegantly on top of your existing systems—enhancing, not replacing.

Layer 01

Your Infrastructure

Existing Systems of Record

MES / SCADAERP / CMMSHistorians / QMSKnowledge Assets

Layer 02

OpsMate Platform

Decision Intelligence Layer

Industrial Knowledge GraphContext EngineIndustrial Agentic CompilerSecurity & RBAC

Layer 03

Virtual Teammates

Human-Agent Collaboration

Knowledge AssistantsData AnalysisTribal Knowledge CaptureTask Orchestration

Layer 01

Connects to your systems such as MES, SCADA, historians, CMMS, ERP, plus your SOPs, manuals, RCAs, CAPAs, policies, and tribal knowledge.

Layer 02

Transforms your factory's data, systems, and tribal knowledge into virtual teammates that reason, decide, and act—powered by an industrial knowledge graph, context engine, and agentic execution.

Layer 03

AI agents that give your team instant access to all operational data, documented procedures, and tribal knowledge—collaborating with humans to solve problems faster.

Layer 03

Virtual Teammates

Human-Agent Collaboration

AI agents that give your team instant access to all operational data, documented procedures, and tribal knowledge—collaborating with humans to solve problems faster.

Knowledge AssistantsData AnalysisTribal Knowledge CaptureTask Orchestration

Layer 02

OpsMate Platform

Decision Intelligence Layer

Transforms your factory's data, systems, and tribal knowledge into virtual teammates that reason, decide, and act—powered by an industrial knowledge graph, context engine, and agentic execution.

Industrial Knowledge GraphContext EngineIndustrial Agentic CompilerSecurity & RBAC

Layer 01

Your Infrastructure

Existing Systems of Record

Connects to your systems such as MES, SCADA, historians, CMMS, ERP, plus your SOPs, manuals, RCAs, CAPAs, policies, and tribal knowledge.

MES / SCADAERP / CMMSHistorians / QMSKnowledge Assets

From Assistants to Autonomous Agents

Start with knowledge assistants. Evolve to task agents. Scale to a hybrid workforce.

Stage 1

Knowledge Assistants

Answer Any Question

Instant access to SOPs, manuals, RCAs, and tribal know-how via natural language.

Semantic Search
Auto-Citation
Multilingual Support

Stage 2

Task Agents

Execute Multi-Step Workflows

Agents that follow procedures, check logic gates, and guide frontline teams.

Procedure Scaffolding
Human-in-the-loop
Live Data Feedback

Stage 3

Hybrid Workforce

Orchestrate Decisions at Scale

Multi-agent systems coordinating across shifts and lines for consistency.

Multi-Agent Coordination
Cross-Shift Handover
Self-Evolving Workflows

Foundation

Factory Brain

Unifies tribal knowledge, IT/OT signals, and documents into a shared graph.

SOPsTribal KnowledgeIT/OT Data

How It Works

The SCORE Loop

Watch your factory learn. Every shift. Every line. Every decision.

Study

Ingest & Structure

Ingest SOPs, manuals, RCAs, policies, and tribal knowledge into a unified knowledge graph.

Connect

Unify Signals

Connect to MES, SCADA/DCS, historians, CMMS, and ERP for live and historical data.

Orchestrate

Define Logic

SMEs define no-code workflows that pull data, make decisions, and trigger actions.

Run

Execute Action

Deploy line and role-specific agents that answer questions and execute tasks.

Evolve

Refine & Learn

Learn from usage, overrides, and outcomes—refining knowledge, skills, and guardrails.

Continuous Improvement Cycle

Study

Ingest SOPs, manuals, RCAs, policies, and tribal knowledge into a unified knowledge graph.

Connect

Connect to MES, SCADA/DCS, historians, CMMS, and ERP for live and historical data.

Orchestrate

SMEs define no-code workflows that pull data, make decisions, and trigger actions.

Run

Deploy line and role-specific agents that answer questions and execute tasks.

Evolve

Learn from usage, overrides, and outcomes—refining knowledge, skills, and guardrails.

Core Capabilities

Six integrated capabilities that transform how manufacturing teams make decisions.

Decision Intelligence & Execution

Not another dashboard—action at the point of work

OpsMate doesn't just show data. It compresses the cycle from question to context to reason to decision to action—with citations and approvals built in.

Contextual recommendations

Multi-source synthesis

Approval workflows

Action orchestration

30-40%

faster decisions

Unified Factory Brain

All your systems, documents, and tribal know-how—unified

Connect MES, ERP, CMMS, and historians with SOPs, manuals, and tribal knowledge in a single knowledge graph that understands assets, events, people, and processes.

Industrial knowledge graph

Document ingestion

Entity resolution

Relationship mapping

80%

faster knowledge access

High-Stakes Guardrails

Operational AI that's safe, auditable, and governed

Every answer is cited. Procedures are gated. Approvals are enforced. Safety is never optional in high-stakes manufacturing environments.

100% citation traceability

Procedure gating

Approval enforcement

Audit logging

100%

citation coverage

Tribal Knowledge Capture

Capture what your best people know—before they leave

Turn passing conversations, shift notes, and expert troubleshooting into persistent institutional assets. Knowledge captured in-flow, not in workshops.

In-flow capture

Expert annotation

Knowledge curation

Continuous learning

40%+

faster onboarding

Platform Orientation

One platform. Many workflows. No agent sprawl.

Don't buy a bot for every problem. Deploy a unified decision layer that scales across troubleshooting, quality investigations, shift handovers, and operations—governed from a single pane.

Multi-workflow support

Unified governance

Rapid deployment

Multi-plant scale

Weeks

not months to deploy

Industrial Agent Scaffolding

Define agent procedures in plain language—no code required

Your SMEs describe troubleshooting, RCA, and operational procedures in natural language. OpsMate converts them into running multi-step agents with guardrails built in.

Natural language procedures

No-code agent building

SME-driven workflows

Deterministic guardrails

Zero

code required

Factory-Ready Interfaces

Meet teams where work happens

Deploy on HMIs, rugged mobile devices, tablets, and laptops. The same intelligence, adapted for every environment where frontline teams operate.

HMI integration

Rugged mobile support

Tablet interfaces

Desktop applications

Any

device, any shift

Enterprise Security

Built for High-Stakes Operations

Security, governance, and compliance aren't afterthoughts—they're foundational to how OpsMate works.

Role-Based Access Control

Fine-grained permissions aligned to teams, plants, and roles.

Audit Logs

Complete traceability with exportable logs and approvals.

Content Lifecycle

Version control, review workflows, and expiration policies.

Approval Workflows

Human-in-the-loop gates for high-stakes actions.

Compliance & Standards

Meeting the security standards your enterprise requires.

SOC 2

Type II

ISO 27001

Aligned

Learn More

For IT/OT Leaders

Scale Beyond Pilots—Safely

Built for production from day one. Enterprise security, multi-plant architecture, and governance that IT and OT teams can trust.

Production-Ready, Not Pilot-Only

OpsMate is designed for multi-plant rollout from the start. Governance, RBAC, and audit trails are built in—not bolted on after the demo.

Industrial Agent Scaffolding Is Not Optional

Flashy demos are easy. Production AI is hard. OpsMate provides the orchestration, guardrails, and factory-specific tools that make agents trustworthy at scale.

OpsMate Agent Kit

Extensible by design. IT/OT teams can add custom agent tools, integrate existing systems, and coordinate with other agents across the production network.

Four Paths to Industrial AI

AI models are 10% of the effort. The other 90% is scaffolding, integrations, guardrails, and governance. MIT research shows buying beats building 2:1 for complex systems.

General Agent Frameworks

LangChain, Azure AI Foundry, AWS Bedrock

Maximum flexibility, but requires significant engineering investment and ongoing maintenance.

Best for: Organizations building AI as core product

Low-Code Agent Tools

Copilot Studio, Amazon Q

Quick demos, but lack depth for production factory operations.

Best for: Simple back-office automation

Extending Data Platforms

Databricks, Palantir

Great for analytics, but not designed for end-to-end decision execution.

Best for: Data-centric organizations

Recommended

Vertical Agent Platforms

OpsMate AI

Purpose-built for industrial operations with embedded domain expertise, governance, and factory integrations.

Best for: Manufacturing operations

Enterprise-Ready

SOC 2 Type II

Certified and audited

Azure-Native

Microsoft ecosystem aligned

RBAC

Role-based access control

Audit Logs

Full decision traceability

VPC Deployment

On-premise or private cloud

Deployment Flexibility

Deploy your way

Cloud, hybrid, or on-premise—designed for IT/OT constraints.

Popular

Fully Managed Cloud

Fastest time to value. OpsMate manages infrastructure, updates, and scaling.

Auto-scalingManaged updates99.9% SLA

Best for:

Organizations with cloud-friendly policies.

Hybrid Deployment

Cloud brain, edge execution. Central orchestration with edge components.

Data stays localCloud processingFlexible

Best for:

Latency-sensitive or air-gapped environments.

Full On-Premise

Complete control within your infrastructure. OpsMate runs entirely within your network.

Air-gap readyFull controlYour hardware

Best for:

Organizations with strict data residency or network isolation requirements.

Seamless Integrations

Connect to your existing systems with native connectors. No data migration required.

Cloud Partner

SOC 2 Type II

Built on Microsoft Azure

OpsMate is secured on Microsoft Azure and already SOC 2 Type II compliant. Deploy in a multi-tenant SaaS environment or a virtual private cloud within your Azure subscription.

Enterprise-grade security

Microsoft ecosystem aligned

MES

Manufacturing execution suiteMES/MOM

MOM

Operations management layerMES/MOM

APS

Production schedulingMES/MOM

DWI

Digital work instructionsMES/MOM

ERP

Enterprise resource planningERP

SCM

Supply chain planningERP

FIN

Finance + procurement suiteERP

CMMS

Asset maintenance systemCMMS

EAM

Work order managementCMMS

Reliability planningCMMS

HIST

Time-series historianHistorians

TSDB

Process data historianHistorians

EVENTS

Event historianHistorians

PUBLIC

Public cloudCloud

PRIVATE

Private cloudCloud

HYBRID

Hybrid cloudCloud

Don't see your system? We support custom integrations.

Request an integration

See the platform in action.

Ready to empower your frontline teams? Schedule a demo tailored to your data and workflows.

Experience OpsMate Live→

Decision intelligence and execution for industrial operations, unifying fragmented systems and tribal knowledge so frontline teams can move from question to action with confidence.